Rely on Williams Automotive Inc. in Little Rock, AR 72206 to provide quality care for your vehicle's undercarriage. Stop by our shop to see how we can help you or call 501-888-2255 for more information.
To keep your vehicle running at peak performance, we provide undercar services that include:
Wheel alignment (or simply alignment) is standard car maintenance that involves adjusting the angles of the wheels so that they are set to the manufacturer's specifications. The main purpose is to let the suspension and the steering systems operate at their desired angles - this reduces tire wear. Alignment is a complicated process and not all mechanics get it right. To have experts handle your car's alignment, visit Williams Automotive Inc..
Anti-lock brakes prevent wheel lock-up when rapidly decelerating by automatically modulating the brake pressure during an emergency stop. With this system, the wheels are able to maintain traction with the road while braking. Failure of the anti-lock brakes could lead to an increase in the risks of multiple vehicle crashes and run-off road crashes. To avoid this, have your anti-lock brake system checked and repaired by experts. At Williams Automotive Inc., we have anti-lock brake experts who will examine and repair your faulty ABS - keeping you safe.
A brake is a mechanical device for slowing or stopping a vehicle (usually by means of friction). In short, a brake inhibits your car's motion. It lets you stop the car whenever and wherever you choose. Brakes are one of the most important parts of a motor vehicle. Without them, you would not be able to stop the car. If your vehicle's brakes are having issues, consider having them worked on. Brake experts at Williams Automotive Inc. can work on your car's brakes to ensure you have a safe drive.
A chassis is the car's internal framework that supports the body and other parts like the wheels, engine, transmission, driveshaft, differential, and suspension. A weak or damaged chassis will translate to a weak car. To have a strong and properly working vehicle, have your car's chassis checked for defects. At Williams Automotive Inc., there are experienced undercar service providers who can work on your chassis.
The differential transfers the engine power to the wheels. One important function of the differential is to pass on power to the wheels while allowing them to rotate at different speeds - thus the name differential. When turning, the outer wheels travel a larger distance than the inner wheels do (also the front wheels travel a longer distance than the rear wheels). This means that all four wheels travel at different speeds during a turn and this is where the differential comes in to help. To make sure your vehicle's differentials are working properly, have them checked regularly. Contact Williams Automotive Inc. today for differentials examination and servicing.
A driveline is a part of your motor vehicle that connects the engine and the transmission to the wheel axles. The driveline consists of the parts of the powertrain less the engine and transmission. Failure of the driveline means that the car would not move since energy cannot be transmitted from the engine to the wheel axles. Therefore, make sure that your car's driveline is regularly inspected and serviced. And, at Williams Automotive Inc., you can have the driveline serviced by experts.
In a motor vehicle, an exhaust system is a piping used to guide exhaust fumes away from the engine - usually to the rear of the vehicle. A properly functioning exhaust system not only sounds better, it is better - for you, your car, and the environment. Williams Automotive Inc. has expert technicians to service your car's exhaust system.
Shocks (or shock absorbers) are mechanical devices designed to smooth out rough roads. The devices do this by converting kinetic energy to another form of energy. Properly working shocks reduce the effect of traveling over rough ground, leading to improved ride quality and vehicle handling. When shocks develop problems, driving on poorly leveled roads becomes unpleasant, and your vehicle may sway when turning. To have your vehicle's shocks diagnosed and repaired, visit Williams Automotive Inc. today.
As tires get older, they lose traction and deteriorate from the inside out, increasing the likelihood of a tire bursting. This can cause a rapid loss of control of your vehicle. To have a better performing vehicle, you need to make sure the tires are in good condition. For all your tire needs, contact Williams Automotive Inc. today.
Suspension Questions and Answers
Q: What is included in a front-end alignment?A: Front-end alignment is a service performed on the front wheels. The process includes adjustments to the camber, toe and casters. Your 'thrust angle adjustment' may also need adjustments, to ensure that all four wheels are in alignment.
Q: How often should shocks be replaced?A: Experts recommend that shocks be replaced at 50,000-100,000 miles. If you are a more aggressive driver or frequently drive on rough roads, they will wear out faster. Shocks don't go out all at once, they deteriorate slowly over time. If you are noticing problems with handling, making smooth turns or ride smoothness have one of the professionals at Williams Automotive Inc. inspect your shocks.
Q: Are shocks difficult to replace?A: Shock absorber replacement is usually a straightforward job, taking less than an hour of labor, but they should be replaced by a professional. Some models require other components to be removed or replaced before working on the front shocks. Bring your car to Williams Automotive Inc. in Little Rock and we will help you determine what needs to be done and get you back on the road quickly.
Q: Are struts difficult to replace?A: Replacing struts is simple and fast for a professional. Replacing your front struts yourself is not recommended, especially if you need a new complete strut assembly kit. When you get your truck's struts replaced you also need to have the front-end alignment checked. Ask the professionals at Williams Automotive Inc. to replace your struts and we will complete the work quickly and easily.
Q: What is the difference between shocks and struts?A: Shocks and struts are both parts of a vehicle's suspension system. However, each has a very specific job. Your vehicle has either shocks or struts. You cannot replace your shocks with struts and vice versa. Shock absorbers are hydraulic components that help minimize movement generated by the vehicle's springs. These springs absorb some of the jolts you might feel from uneven or damaged roads. Struts are structural components of certain vehicles' steering and suspension systems. They usually consist of a spring and a shock absorber. Struts are designed to be much stronger than shocks since they are designed for vehicles that carry heavy loads.
Q: Is it necessary to get an alignment after strut replacement?A: Williams Automotive Inc. recommends performing an alignment anytime shocks, struts or other steering and suspension components are replaced. Getting your vehicle's alignment within factory specifications ensures optimal tire wear and helps prolong the life of your tires.
Q: What happens if I only replace one strut or shock?A: If you replace only one shock or strut, it will create poor handling when changing lanes or driving over bumps. If your car is new, replacing only one strut or shock absorber may be ok since the opposite side shock is not worn out yet. Generally, Williams Automotive Inc. recommends replacing both shocks or struts.
Differential Questions and Answers
Q: Is it necessary to change front and rear differential fluid?A: Over time, the differential fluid breaks down and becomes dirty and impacts performance. It is necessary to have your car or truck's differential serviced regularly. It is generally recommended to have the differential fluid changed every 40,000 to 60,000 miles. However, if you are a more aggressive driver you may need to get your front and rear differential fluid changed sooner. If you are in Little Rock, Lake Side, Sardis, Landmark or the surrounding area, give us a call and we can help you figure out what makes the most sense for your vehicle.
Q: What is front and rear differential service?A: Differential services performed by one of the professional technicians at Williams Automotive Inc. usually includes draining the old fluid from the differentials and replacing it with new fluid according to the vehicle manufacturer's recommendations and specifications. Sometimes other components surrounding the differential may need to be serviced as well.
They are awesome. We will only use them from now on. Went in for 2 front tires, and had gotten a safety inspection. We were sure we needed drivers side brakes replaced and had mentioned it to them. They really could have taken us for more money but they are truly HONEST. They told use all the brakes on the car were great and the only thing they recommended was an alignment. So glad we stopped there instead of the cheaper place "Walmart". This establishment cares and is honest. I will recommend them to everyone I know.
I could not be happier with the professionalism and service of the these guys! I had major damage to my daughter’s engine and they made sure I was completely aware of everything that was going on. They sent pictures, emailed, called…. They took their time and did exceptional work. Zero surprises Fees were fair and reasonable I never felt like they were taking advantage of me because I am a girl (which happens sometimes) Absolutely the best repair shop. They gained a forever customer.
My truck's water pump gave out, and the serpentine belt flew off on the highway. I had my insurance company tow it to Williams Automotive Inc. I spoke with Jeff, and he informed me of what the damage was. He gave me a best and worse outcome for the fix. It has been my experience that when you are given two options of what may happen from an automotive shop, it's usually the more costly repair that you get to deal with, according to them, when they get back to you about it. However, surprisingly, Jeff got back to me via text with a picture of the object in question and informed me that the cheaper fix will do. I was shocked to say the least, and definitely happy about the good news. I believe they did excellent work, and gave me excellent customer service at a reasonable price. Would not hesitate to go back if/when needed.
10 out of 10 as always. The mechanics do great work, no one tries to up sell you on anything. If a new or potential problem is discovered, while your car is being repaired for the original reason it's being worked on, NO additional or surprise repairs are done without the customer's approval first. Customer service is top notch, always professional and courteous, and the customers are always greeted like family. We will not take our vehicles anywhere else.
These guys are AMAZING!!!!! They will treat you like family and as if your car was their own. They don't upsell you on anything. They just tell it like it is, and get straight to the point of your problem. They're thoughtful, kind, generous, and they know what they do and do it well. I HIGHLY RECOMMEND them!!!!